Ontario ombudsman to look into how province investigates ambulance complaints
Ontario’s ombudsman is looking into how the province investigates patient complaints and incident reports about ambulance services. Paul Dube said Tuesday he is launching the probe after hearing from...
View ArticleOntario Ombudsman office to investigate long-term care homes
The Ontario Ombudsman Office said Monday they are launching an investigation into the government’s oversight of long-term care homes in the wake of the coronavirus pandemic. The Ontario Ombudsman is an...
View ArticleOntario ombudsman to look into eco fee complaints
TORONTO, Ont. – The province’s top watchdog is ordering a special team to look into complaints about the controversial eco fee. The New Democrats asked Ombudsman Andre Marin to investigate the fees and...
View ArticleOntario ombudsman launches probe into unregulated medical transfers Canadian...
TORONTO – Ontario’s watchdog is launching an investigation into non-emergency medical transfers. Serious concerns have been raised about private companies that transfer hundreds of thousands of...
View ArticleOntario ombudsman warns government about regulating medical transfers
TORONTO – Ontario’s ombudsman is warning the governing Liberals that unless they live up to their promise to protect patients by regulating non-emergency medical transfers soon, he’ll be forced to...
View ArticleJuly 16 – Ontario’s ombudsman, Hot Pockets
Ontario’s ombudsman warns the governing Liberals that unless they live up to their promise to protect patients by regulating non-emergency medical transfers soon, he will be forced to re-open his...
View ArticleOFL applauds Ombudsman probe into police de-escalation guidelines
The Ontario Federation of Labour is applauding a decision by Ontario’s ombudsman. Andre Marin announced Thursday that he would be conducting an extensive probe into police guidelines following the...
View ArticleOntario ombudsman apologizes for wrongly accusing cop of sending offensive...
TORONTO – Ontario’s ombudsman says he has apologized to a Durham Region detective for wrongly naming him as the culprit behind a series of offensive tweets. Andre Marin says he has reached out to...
View ArticleDurham detective to face discreditable conduct charge over inappropriate...
A Durham Regional Police detective will face a discreditable conduct charge after the force says it found the source of inappropriate tweets made to the Ontario Ombudsman and a Toronto city councillor....
View ArticleOmbudsman probes Hydro One bills after complaints from customers spike
Ontario’s government watchdog is launching an investigation into complaints about “serious problems” with bills and customer service at Hydro One. Ombudsman Andre Marin says his probe will focus on the...
View ArticleEXCLUSIVE: Hydro One says it ‘dropped the ball’ after thousands of billing...
The CEO of Hydro One admits the Crown corporation “dropped the ball” after thousands of billing complaints flooded the Ontario ombudsman’s office in a matter of weeks. Hydro One told CityNews the...
View ArticleOntario ombudsman receives 7,900 complaints about Hydro One
Ontario’s ombudsman has dealt with a record number of complaints over the past year with Hydro One’s billing practices leading the way. Andre Marin said 7,900 of the complaints were about Hydro One. —...
View ArticleOmbudsman to release findings into Toronto school busing issues
Ontario’s Ombudsman is set to release the results of an investigation into school bussing problems at the Toronto public and Catholic school boards. Ombudsman Paul Dubé launched the probe last...
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